Privacy Policy
Your privacy is fundamental to our operations. This policy explains how UI/UX Masters Ltd collects, uses, and protects your personal information.
Last Updated: December 2024
At UI/UX Masters Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
- • Name and contact details
- • Email address
- • Phone number
- • Company information
- • Job title and role
Technical Information
- • IP address and location data
- • Browser type and version
- • Device information
- • Operating system
- • Access times and pages viewed
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
To provide, maintain, and improve our UI/UX design services
Communication
To respond to your inquiries and provide customer support
Marketing
To send you updates about our services and industry insights (with your consent)
Legal Compliance
To comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity
- Consent: We may share information with your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption
Data encrypted in transit and at rest
Access Control
Limited access to authorized personnel only
Regular Monitoring
Continuous security monitoring and updates
Your Rights and Choices
You have the following rights regarding your personal information:
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance
You can control cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Customer Data: Retained for the duration of our business relationship plus 7 years for legal compliance
- Marketing Data: Retained until you unsubscribe or request deletion
- Website Analytics: Aggregated data retained indefinitely, personal identifiers deleted after 26 months
- Support Communications: Retained for 3 years after last interaction
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers:
Adequacy Decisions
We transfer data to countries with adequate data protection laws as determined by the European Commission.
Standard Contractual Clauses
We use EU-approved standard contractual clauses for transfers to countries without adequacy decisions.
Certification Schemes
We work with certified service providers that meet international data protection standards.
Binding Corporate Rules
Our internal data transfer policies comply with binding corporate rules approved by supervisory authorities.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Parental Guidance: If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove the information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
UI/UX Masters Ltd
Address
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Phone
+44 20 3129 5098Business Hours
All times are GMT. For urgent privacy matters, please email us and we will respond within 24 hours.